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Microsoft Silverlight update is not installing.(error code 64c)



If your getting the above error means that the microsoft silverlight is not installed correctly or the installation is corrupt. If your getting the above error follow the below steps and create a script or I am pasting a link with the script you can download and continue.

  1. Click Start and type Notepad in the Search box
  2. Double-click on Notepad from the list of results above
  3. Copy and then paste the following text into Notepad.
    reg delete HKLM\Software\Microsoft\Silverlight /f
reg delete HKEY_CLASSES_ROOT\Installer\Products\D7314F9862C648A4DB8BE2A5B47BE100 /f
reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\D7314F9862C648A4DB8BE2A5B47BE100 /f
reg delete HKEY_CLASSES_ROOT\TypeLib\{283C8576-0726-4DBC-9609-3F855162009A} /f
reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\install.exe /f
reg delete HKEY_CLASSES_ROOT\AgControl.AgControl /f
reg delete HKEY_CLASSES_ROOT\AgControl.AgControl.5.1 /f
reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00} /f
rmdir /s /q "%ProgramFiles%\Microsoft Silverlight"
rmdir /s /q "%ProgramFiles(x86)%\Microsoft Silverlight"
  4. Click File and Save As and type CleanSilverlight.cmd
  5. In the Save astype box, click All Files (*.*)
  6. In the Save in box, click Desktop, and then click Save
  7. On the File menu, click Exit
  8. Right-click the CleanSilverlight.cmd file on your desktop and click Run as administrator
  9. When the uninstall completes, right-click the CleanSilverlight.cmd file on your desktop and click Run as administrator a second time
  10. Once the uninstall has completed, click the link below to install the latest version of Microsoft Silverlight

    http://www.microsoft.com/getsilverlight/get-started/install/default.aspx
  11. Delete the CleanSilverlight.cmd file from your desktop.

your can also download the script from the below link.

https://www.dropbox.com/s/qzlm24aonqn1ffh/CleanSilverlight.cmd?dl=0


Thanks for reading.

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